Whatever you’re planning — a spa treatment, a tee time, a special celebration, or a day exploring Puerto Plata — our concierge is available around the clock to make it happen.
Here for every request
From reservations and activities to the little extras that make a trip memorable, the concierge team is ready to assist throughout your stay, so nothing stands between you and the experience you came for.
Support that travels with you
When you book getaways through your membership, a private travel concierge assists you throughout the entire process — so the same effortless service follows you wherever you go.